Privacy Policy
Last updated: 3rd April 2026
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1. Introduction
ROTIEXPRESS LTD ("we", "our", or "us") is committed to protecting and respecting your privacy. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website or submit a contact form.
2. Information We Collect
2.1 Personal Information
When you submit our contact form, we may collect the following information:
- Name
- Email address
- Phone number
- Message content
2.2 Automatically Collected Information
When you visit our website, we may automatically collect certain information including: IP address, browser type, operating system, referring pages, and time/date of visits.
3. How We Use Your Information
We use the information we collect to:
- Respond to your enquiries and requests
- Provide customer support
- Improve our website and services
- Comply with legal obligations
- Prevent fraud and abuse
4. Data Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With service providers who assist in operating our website
- When required by law or to protect our rights
- With your explicit consent
6. Data Security
We implement appropriate security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.
7. Your Rights
Under the GDPR and UK Data Protection Act, you have the right to:
- Access your personal information
- Request correction of inaccurate information
- Request deletion of your personal information
- Object to processing of your information
- Withdraw consent at any time
8. Children's Privacy
Our website is not intended for children under 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected such information, we will take steps to delete it.
9. Changes to This Policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
10. Contact Us
If you have questions about this privacy policy or your personal information, please contact us:
Have Questions?
Our team is here to help answer any questions you may have about your privacy.
Contact Us